We ship from Barcelona, Spain with “Correos Certfied Mail Post.”
To protect European consumers, barcelonaothereyesroutes.com undergoes Consumer Protection B2C (Business to Consumer) in online trading. The directives are:
On Consumer Rights Directive ( 2011/83/EU ) Directive 1999/44/EC on the Product Warranty Directive 93/13/EEC on Contract Terms and Conditions.
All your rights as consumers are protected by laws in force in the EU.
By accessing and using the Website, you agree to the terms and conditions below.
Returns Policy
You must send an e-mail to [email protected] com within a maximum of 7 days from the date of delivery of the package.
Please inform :
▪ Reason for the return.
▪ If you want to re-send the same product, replace it or want the product refund.
▪ The refund will be issued by the same method used in the payment order.
▪ The items must be returned in perfect condition, unused and in the original packaging. Returns are on the account and risk of the buyer.
All returns must be sent in their original packaging to the following address:
David Jose Burruezo Balague
Rafael Capdevila, n 8, 5, 2.
08018 Barcelona
NIF: 46.562.307-A
Warranties
All our products are guaranteed against manufacturing defects for lifetime of the product, and it´s covered by the manufacturer. The warranty does not cover damage caused by improper use or normal wear. Within 7 days of the date of delivery, you can send us the product at the address specified in Returns Policy.
Privacy
Barcelonaothereyesroutes.com guarantee the privacy of personal information provided by USER in any of the forms on the Store. The User is responsible for the accuracy of their data, promising not to introducing false data and the amendments thereto, if necessary. The company is also subject to the EU Community legislation in this area, in particular Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
Privacy Policy
In compliance with the provisions, we inform you that your personal data and other information provided by customers to check in the store as well as personal data from transactions will be included, preserved and reserved on a file owned by barcelonaothereyesroutes.com, until you request cancellation.
In any case the data will be transferred to third parties. The controller of personal data collected on the shop ‘s is barcelonaothereyesroutes.com.
The customer authorizes barcelonaothereyesroutes.com to communication via electronic media on developments made by the store.
The User shall have full right of access, rectification, cancellation and opposition of personal data with which it is registered, by applying to [email protected]. With this procedure we ensure the confidentiality of your personal data.
Applicable Law and Jurisdiction
The spanish law is applicable to this site. In the event of a dispute only the courts of jurisdiction Spain.
Intellectual Property
By accepting these terms, you acknowledge that all items and store products as well as its structure, design, organization, brands, images, presentation and computer programs are protected by intellectual property rights owned by barcelonaothereyesroutes.com or third parties and that the acceptance of the General Conditions do not confer any right of intellectual property or other rights other than those mentioned.